Hello, Please note that we have disabled the auto-renewal on your subscription. You will not incur further charges. Regards,
Cancel my subscription, Reference #530399603. I have tried every which way to cancel this subscription, otherwise I am reporting this.
Hello @J__33 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.
Reference #541103906: Your Parallels Desktop for Mac Standard: I like to add my name to the request for canceling my account! And, yes I have a ticket (number #5742330) to cancel subscription auto renew and remove my payment information!! Its been 2 yrs and still it hasn't been done. Thank you
The problem is I technically don't even have a product. So how can I delete a subscription without the product. Just delete my subscription. My email is [email protected]
Hey, I had the same issue, but I probably found a way. If you used Paypal for it, directly go to paypal website -> settings -> payment -> automatic payment and cancel it. If you are not using paypal, I noticed you can use the link in their email ("You can make any changes to your subscription here" ) to switch your payment method to paypal. And then you can use the same way to get rid of it.
My Cleverbridge reference number: 509285640 Email: [email protected] Please cancel the auto renew subscription. I do not want to renew it because I will be buying a new full version in my different account. I cannot find any product to cancel in my dashboard.
Hello, Please note that your subscription was renewed on 05.03.2026. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.
