request for payment cancellation

Discussion in 'Licensing and Activation' started by hoono, Jun 11, 2026.

  1. hoono

    hoono Bit poster

    Messages:
    2
    I noticed a payment of 122,826 KRW was made via Apple Pay on June 10, 2026, at 07:51:59 (KST). Could you please let me know what this charge is for? I would like to request a cancellation and refund for this transaction.
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    552
    Hello,
    Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
    https://kb.parallels.com/6571
    Once submitted, a support representative will be happy to assist you further with the refund process.
    If you have any difficulties in creating a support ticket, please let us know.
    Thank you.
     

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