Hi, I was recently charged for an automatic renewal that I didn't intend to keep. I haven't used the software since it renewed. I understand the official policy, but I kindly ask for a one-time exception to process a refund. Thank you.
Hello, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.
