Request to cancel a duplicate charge

Discussion in 'Licensing and Activation' started by hoono, Jun 11, 2026 at 4:53 AM.

  1. hoono

    hoono

    Messages:
    2
    Subject: Request to cancel a duplicate charge

    (Account: [email protected])

    Hello,

    I noticed that my account has been charged twice for the same purchase. I am writing to request a cancellation and refund for one of the duplicate payments made on October 26, 2025.

    For your reference, here are my account details:

    Could you please review my transaction history, process the cancellation, and refund the duplicate charge? I have attached a screenshot of the payment receipt and my bank statement as proof.

    Thank you for your assistance. I look forward to your prompt response
     

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