Unable to download audio and video from youtube

Discussion in 'Parallels Toolbox for Mac' started by jefft12, May 20, 2026 at 2:57 PM.

  1. jefft12

    jefft12 Bit poster

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    i am using Chrome as browser and macbook pro. unable to download audio and video from youtube channel. Please instruct.
     
  2. KelleyM1

    KelleyM1 Bit poster

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    I am having the same issue with Safari. This started about 5 days ago. We need a technician from Paralells to advise
     
  3. AndreasK51

    AndreasK51 Bit poster

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    I also noticed this behavior. Who can this issue can be addressed to the support ?
     
  4. red2400532

    red2400532

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    Same issue here today as well.
    macOS 26.5 and Toolbox Version 7.1.0 (5405)
     
  5. DavidG103

    DavidG103 Bit poster

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    It's been a few days and I'm not able to download audio from YouTube. I don't know what happened. Please, advice and try to fix that guys. I use Parallels just for this. Thanking you in advance. Best, Dave.
     
  6. KelleyM1

    KelleyM1 Bit poster

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  7. KelleyM1

    KelleyM1 Bit poster

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    I don't know what the keyword or trick is to get technical support to join these threads. As it appears they generally don't do so until requested. Very frustrating as the "community" serves to solve their problems for them at no cost. Welcome to capitalism.
     
  8. FlorisT

    FlorisT Bit poster

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    Has this been solved ? As well latest MacOS en Toolbox-version over here
     
  9. JamesW78

    JamesW78

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    I am having the same issue. It is usually resolved when an update is released, but has not been done so yet. Let's hope they are working on it.
     
  10. CharlesW22

    CharlesW22 Bit poster

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    Also same issue: inability to download YouTube videos. Not using any browser, just using Parallels Toolbox Version 7.1.0 (5405) on macOS Sequoia 15.7 (24G222). No videos from YouTube can be downloaded. They all fail with the message "Failed to get the video. This video service may not be supported."
    Does anyone from Parallels monitor this forum?
     
  11. JulioM6

    JulioM6 Bit poster

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    Any news of a fix for this issue so far?
     
  12. SinkSwim374

    SinkSwim374 Bit poster

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    Hi Parallels Support, (if you read this?) - Do you know if there is a fix for this issue? The front page advert for the parallels tool shows it downloading form youtube, and it issued to work, but no longer... Please acknowledge that you know and are or are not working on it. Please.
     
  13. JimB31

    JimB31 Bit poster

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    Parallels tool's video download cant download any youtube video's any longer. This includes videos I had previosuly been able to download from youtube before. It seems Youtube has chanced something that broke your products functionality.
     
  14. DavidG103

    DavidG103 Bit poster

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    Is there any way to contact Technical Support?
     

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