New Machine Keeps Restarting on 17

Discussion in 'Windows Virtual Machine' started by _Michael, Mar 22, 2025.

  1. _Michael

    _Michael Bit poster

    Messages:
    1
    I am trying to use Parallels Desktop 17 with a permenant license, I tried redownloading the app, redownloading the iso for both Win. 11 & 10, downloading Windows 11 directly on the app, restarting my MacBook air, no matter what I am stuck on this screen constantly restarting.
    upload_2025-3-22_17-40-25.png
     
    _Michael, Mar 22, 2025
    #1
  2. JerryW9

    JerryW9

    Messages:
    1
    I have the same problem with macbook air m4. Did you ever get an answer?
     
    JerryW9, Apr 8, 2026 at 6:44 AM
    #2
  3. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    452
    Hello,
    Kindly proceed with the steps below:
    1. Reproduce the issue.
    2. Collect a technical report. To generate the report, right-click on the Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report, and provide us with the report's 9-digit ID in reply to this email.
    Regards,
     
    Trishna Oobeyram, Apr 9, 2026 at 4:02 PM
    #3

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