Mac Rebuilt after water damage

Discussion in 'Licensing and Activation' started by JasonA12, Mar 23, 2026.

  1. JasonA12

    JasonA12

    Messages:
    2
    I lost my Mac to water damage and now trying to get parallels running again. I believe I had the App Store version installed and have it installed again on the new machine. But I cannot figure out the licensing. I have an email that shows my subscription # but when I log into my parallels web account I show no current products. I even received an email today that states that "Your subscription
    will renew in 30 days". Can anyone point me in the right direction. I can't get ahold of support via phone as well

    J
     
  2. JasonA12

    JasonA12

    Messages:
    2
    Ok I figured it out. I had to login using my Apple ID and then restore it there
     

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