need Help with Activation

Discussion in 'Licensing and Activation' started by DanielD54, Feb 27, 2026.

  1. DanielD54

    DanielD54

    Messages:
    1
    I moved Parallels to an new PC.
    Please allow me to activate it.
     
    Last edited by a moderator: Mar 5, 2026
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    425
    Hello @DanielD54

    Please follow the steps below to activate Parallels on your new Mac.
    1. Using your web browser, download your version of Parallels Desktop here.
    2. Launch the downloaded .dmg file, double-click on Install Parallels Desktop.app, and wait for the installation to complete successfully.
    3. Go to Finder > Applications > Parallels Desktop to start the application.
    4. Sign in to your Parallels account and activate Parallels Desktop. Upon activation on the new Mac, you will see a warning that the licence is already in use.
    5. Click on Activate on This Mac, and the current copy will be successfully activated. As a result, the licence will be automatically deactivated on the old Mac.

    Regards,
     
  3. NathanielB3

    NathanielB3

    Messages:
    1
    I have this same problem, but the app won't let me sign out in order to sign in with the correct email (that the subscription is activated under).
     

Share This Page