Hi , I want to cancel Desktop for Mac Business Edition subscription that renews on on the 9th of March - this needs to be done immediately before it auto renews. I can't seem to find where to cancel this subscription. Thanks
Did they assist you in cancelling you subscription. I am having the same challenge. I cant seem to find the cancel subscription button. please help cancel it
Hello @ALTOM We could not find any subscription associated with your email address [email protected] Could you please provide the order reference number of the subscription? Regards,
Hello @BasswellM Please be informed that we have disabled the auto-renewal on your subscription. Regards,
I'm having the same problem! I want to cancel Desktop for Mac subscription - it's been billing me every Jan 15th - how do I cancel the payment it keeps auto-renewing - please help
Check who purchased the subscription If it is under a company account, only the admin can cancel it Log into the service account used for purchase Go to billing or subscriptions section Cancel the plan from there If you do not see cancel option Contact their support directly and request immediate cancellation Mention business edition and billing email Also check Some business plans do not cancel instantly and may run until billing cycle ends Main point You cannot cancel it unless you access the billing owner account or admin panel of that service
