Hello @JacquelineK1 Kindly collect a technical report while the issue is being reproduced (click the Parallels Toolbox icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID. Moreover, kindly provide us with the video link you are trying to download. Regards,
I'm having the same problem and I just submitted a report. It's literally any youtube video I try to download. Report ID is 512728057 The error is: This video service may not be supported. Try to provide a direct link to the video: - Right-click the video and select "Get URL", or - Drag the video thumbnail to the app
Having the same issue! I was downloading several videos successfully from YouTube and it quit being able to download. I tried numerous videos but to no avail. I restarted my MacBook Pro as well. Please help.
