Can't cancel auto-renewal for subscription

Discussion in 'Licensing and Activation' started by JamesN25, Feb 15, 2026 at 9:32 AM.

  1. JamesN25

    JamesN25

    Messages:
    1
    On my subscriptions page there is no "Manage Subscription" button next to my subscriptions, so I can't turn off auto-renewal. I want to cancel my subscription.
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    409
    Hello @JamesN25
    Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
    https://kb.parallels.com/6571
    Once submitted, a support representative will be happy to assist you further with your request.
    If you have any difficulties in creating a support ticket, please let us know.
    Thank you.
     

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