I can't find any way to cancel a recurring payment on my credit card. Please cancel this charge or let me know how to do it. My last purchase was in 2020. I have not used your product in several years, so I would like to get a refund for my last payment if possible and to make sure I don't get a new one. They appear to come in late January.
I received notice today and I am trying to cancel my subscription. Did you receive any instructions that work?
Godspeed. They double-billed me last year, and now I'm fighting with customer service about a rebill from yesterday that was not supposed to happen.
Hello @BH_3 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.
Hello @DarrellS5 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.
