How do I deactivate my parallels Free trial?

Discussion in 'Licensing and Activation' started by AnaA3, Jan 11, 2026.

  1. AnaA3

    AnaA3

    Messages:
    1
    Hello, I signed up for the free trial. How do I deactivate the trial so I am not charged the auto renewal? I see from this thread, that the auto renewal does happen with the free trial.
     
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    114
    Hello,
    From what we observe, you have subscribed to a 14-day trial for the online store version - Parallels Desktop 26. As such, please note that the trial will end automatically and you do not need to perform any additional steps. Once the trial has ended, you will not be automatically charged for a subscription.
    Should you require further assistance, you may submit a support ticket using the steps in the following link:
    https://kb.parallels.com/6571
    Once submitted, a support representative will be happy to assist you further.
    Thank you.
     

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