This license has reached its activation limit. Please help.

Discussion in 'Licensing and Activation' started by GihyukK, Feb 29, 2024.

  1. Hugo15

    Hugo15

    Messages:
    1
    I have the same problem of activation limit.
    Would you reset the activation limit for my Parallels Desktop 18 license key.
     
  2. DenisB11

    DenisB11 Bit poster

    Messages:
    3
    Hello!
    My license is not working when activating on a new Mac.
    How do I upgrade my license from version 18 to a newer one? What should I do? Buy a new license?
     
  3. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @WiraN ,
    Thank you for reaching out.
    Apologies for the late reply.
    We have reset the activation limit for your Parallels Desktop 17 license key.
    Please try to activate again and let us know if you require further assistance.
    Thanks
     
  4. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @FrancisD3
    Apologies for the late reply.
    We have reset the activation limit for your Parallels Desktop license key.
    Please try to activate again and let us know if you require further assistance.
    Thanks!
     
  5. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @HaroonJ
    Apologies for the late reply.
    We have reset the activation limit for your Parallels Desktop 18 license key.
    Please try to activate again and let us know if you require further assistance.
    Thanks!
     
  6. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @PrzemekB
    We noticed that you have recently purchased an upgrade key.
    Kindly let us know if you still require resetting your license.
    Regards,
     
  7. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @OlivierA7
    We noticed that you have recently purchased an upgrade key.
    Kindly let us know if you still require resetting your license.
    Regards,
     
  8. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @SongYiP
    We have reset the activation limit for your Parallels Desktop license key.
    Please try to activate again and let us know if you require further assistance.
    Thanks!
     
  9. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @MichaelE41
    We noticed that you have recently purchased an upgrade key.
    Kindly let us know if you still require resetting your license.
    Regards,
     
  10. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @JRD1
    We have made some changes on our side.
    Please try to activate again and let us know if you require further assistance.
    Thanks!
     
  11. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @AlfredoG3
    Apologies for the late reply.
    We have reset the activation limit for your Parallels Desktop 19 license key.
    Please try to activate again and let us know if you require further assistance.
    Thanks!
     
  12. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @Hugo15
    We have reset the activation limit for your Parallels Desktop 18 license key.
    Please try to activate again and let us know if you require further assistance.
    Thanks!
     
  13. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @DenisB11
    Is there any error message when you are trying to activate your license ?
    We have made some changes on our side.
    Please try to activate again and let us know if you require further assistance.
    Thanks!
     
  14. KaiM6

    KaiM6

    Messages:
    1
    This explanation clearly addresses a common licensing issue. Reaching an activation limit can be frustrating, but understanding why it happens and knowing the proper steps--such as deactivating old installations or contacting support--makes the solution much easier. Helpful and informative post.
     
    Last edited by a moderator: Jan 12, 2026 at 11:01 PM
  15. YuriiP

    YuriiP

    Messages:
    2
    Hello,

    I accidentally purchased an Upgrade license (Order 525502828, dated 19/12/2025) but I don't have a previous Parallels version to validate it.

    Is it possible to pay the price difference to convert my Upgrade license to a Full License?

    Thank you.
     
  16. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    375
    Hello @YuriiP
    We can refund you the order 525502828 and you can purchase a full subscription.
    Please let us know how you wish to proceed.
    Regards,
     

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