Keyboard settings not saving

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by JohannT, Oct 2, 2025.

  1. JohannT

    JohannT Bit poster

    Messages:
    1
    So, when changing keyboard shortcuts in Parallels Desktop 26, The changes don't persist whenever I quit Parallels Desktop.
    For example, I wanna disable all the application shortcuts, they work but as soon as I restart PD it goes back to default.
    Any ideas on what's going on here?
     
    DenisZ2 and ChrisL1 like this.
  2. ValeriyS1

    ValeriyS1 Bit poster

    Messages:
    2
    Best Answer
    ok, so you most likely just need to create a folder ~/Library/Preferences/Parallels then parallels will be able to save their settings (including keybindings schemas) there, otherwise they are gone after restart. This solves it for me.
     
  3. FranziskaR

    FranziskaR Bit poster

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    1
    same here. very frustrating. need a fix
     
    ChrisL1 likes this.
  4. ChrisL1

    ChrisL1 Bit poster

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    Yes same for me, have set them up 3 times now and they never persist.
     
  5. Keshav Dosieah

    Keshav Dosieah Staff Member

    Messages:
    30
    Hello,
    Please note that the issue is already being investigated internally.
    Kind Regards,
    Parallels Team
     
    SidaqvirS and ChrisL54 like this.
  6. SidaqvirS

    SidaqvirS

    Messages:
    1
    I am a student, just bought parallels at pro plan a couple weeks ago.
    I really, really love this, but this needs to be fixed as quickly as possible please. I appreciate your efforts for telling us it's being investigated.
    Thanks.
     
  7. GabrielB9

    GabrielB9 Bit poster

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    1
    Exactly the same issue. Very very frustrating for me, after paying not small money for Parallels sw.
    Please fix it ASAP!
     
  8. MarcosL4

    MarcosL4

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    Same here. Such annoying error
     
  9. ValeriyS1

    ValeriyS1 Bit poster

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    Same for me, its really broad issue, had to reconfigure all the keybinding each time i start parallels, tried to create new profile but it was also deleted after restart, so its not just keybindings inside the profile but more like the whole shortcut thing is not persistent.
     
  10. OliverS25

    OliverS25

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    Same here.
     
  11. xBilyz3

    xBilyz3

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    1
    Same issue here!

    I'm experiencing the same problem. My keyboard shortcut settings in Parallels Desktop 26 don't persist after quitting and restarting the app. Every time I restart, my custom shortcuts are gone and reverted back to default settings.
     
  12. ValeriyS1

    ValeriyS1 Bit poster

    Messages:
    2
    Best Answer
    ok, so you most likely just need to create a folder ~/Library/Preferences/Parallels then parallels will be able to save their settings (including keybindings schemas) there, otherwise they are gone after restart. This solves it for me.
     

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