Activation question

Discussion in 'Licensing and Activation' started by MichaelH120, Aug 8, 2025.

  1. MichaelH120

    MichaelH120

    Messages:
    1
    Hi everyone,

    I recently got a new Mac. During the data migration, I was unable to locate my license number. When I tried logging on, but the system required the license number or my 2FA account authorization, which I couldn't get. I tried reaching out to support, but haven't heard anything back. Is there a legitimate 800 support number that doesn't take you back to the website form? Any other suggestions? I've just been cycling around this issue, which is frustrating.

    Thanks in advance for any assistance.
    Mike
     
  2. Keshav Dosieah

    Keshav Dosieah Staff Member

    Messages:
    16
    Hello, thank you for your post. We have located the ticket you created, and we will be reaching to you via this ticket.

    Regards,
    Parallels Team
     

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