O365 and RAS

Discussion in 'Parallels Remote Application Server' started by TII, Jun 25, 2025.

  1. TII

    TII Bit poster

    Messages:
    1
    I'm having issues with O365
    When installing O365 with shared license activation on remote desktops, the user can't log in to activate Office.
    This only happens with published applications; the desktop works fine.
    We have Windows Server 2019.
    Any ideas?
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  2. Christian Aquilina

    Christian Aquilina Parallels Team

    Messages:
    32
  3. StanleyL2

    StanleyL2

    Messages:
    4
    I pulled my hair out on this one and actually inadvertenly checked the user RemoteApps checkbox and it worked but unfortunately it created another problem. It's the reason I came on here to write a post about it.
     
  4. JacobT9

    JacobT9 Bit poster

    Messages:
    2
    Did you get any further with this? We are having exactly the same issue in our RAS implementation. We migrated from Citrix to Parallels.
     
  5. JukkaK1

    JukkaK1 Bit poster

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    3
    Anyone got this one figured out? I have on user that is experiencing this issue. All other users are able to login normally (therefore wouldn't want to apply any settings that affect all users)
    I have recreated the users office profile, but that only works for a while and then start to have the same issue again.
     
  6. JukkaK1

    JukkaK1 Bit poster

    Messages:
    3
    And immediately answering to myself. I published Desktop for the user, and he opened Outlook and Excel from there with no problems. After that he was also able to open both as published apps also. Strange. Will see if this sticks or if it is a temporary fix.
     

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