Hi, I've been trying to cancel my subscription to parallels but I'm having difficulty stopping it. I haven't used parallels in many months even though I've been subscribed a few years in a row now. A few hours ago it automatically renewed and my account was charged. Could someone please help me to stop this and hopefully get a refund as I'm struggling financially and really can't afford it right now. I just don't know how to get in contact with anyone who can assist me so I thought I'd try herd. Thanks for any advice you may have for me. John
Did anyone answer you? I have the same problem. They make it virtually impossible to find how to cancel the subscription, and then won't issue a credit after they charge you a renewal fee. This is poor business practice, and very shady. Does anyone have a suggestion on how to get them to credit the renewal fee?
Hello, Thank you for reaching out. Please check your personal message inbox, and reply to us at your convenience. You can also refer to https://kb.parallels.com/123306 Thank you!
