Enrollment server not verified

Hi
We are setting up a RAS POC with SAML authentication.
We are struggeling with the enrollment server, which refuses to verify.
We hav opened TCP/UDP 30030 inbound to the enrollment server, still no luck.
We see this errors in enrollserver log:

[I 6D/00000001/T1720/P0FC4] 17-06-25 10:40:29 - Starting Enrollment Service 20.2.0 (build 25893)
[I 6D/0000000C/T1720/P0FC4] 17-06-25 10:40:29 - Starting Agent 20.2 (build 25893) Unicode
[E 6D/0000001E/T1720/P0FC4] 17-06-25 10:40:29 - Failed to read CertID value from HKLM\SOFTWARE\WOW6432Node\Parallels\EnrollServer. (The system cannot find the file specified. [0x00000002])
[I 6D/00000126/T1720/P0FC4] 17-06-25 10:40:30 - Created machine identifier 00F09AFA-E6B2-4EC5-89D2-1DC2ADFB63C2.
[E 6D/00000003/T15F8/P0FC4] 17-06-25 10:40:30 - Failed to connect to any PA.
[E 6D/00000003/T17D0/P0FC4] 17-06-25 10:40:36 - Failed to connect to any PA.
[E 6D/00000003/T01B8/P0FC4] 17-06-25 10:40:42 - Failed to connect to any PA.
[E 6D/00000003/T0E9C/P0FC4] 17-06-25 10:40:48 - Failed to connect to any PA.
[E 6D/00000003/T0774/P0FC4] 17-06-25 10:40:54 - Failed to connect to any PA.
[E 6D/00000003/T0CB0/P0FC4] 17-06-25 10:41:00 - Failed to connect to any PA.
[E 6D/00000003/T1F54/P0FC4] 17-06-25 10:41:06 - Failed to connect to any PA.
[E 6D/00000003/T0EC4/P0FC4] 17-06-25 10:41:12 - Failed to connect to any PA.
[E 6D/00000003/T038C/P0FC4] 17-06-25 10:41:18 - Failed to connect to any PA.
[E 6D/00000003/T1554/P0FC4] 17-06-25 10:41:24 - Failed to connect to any PA.
[W 00/0000012C/T1DF8/P0FC4] 17-06-25 10:41:30 - Failed to query interface ICertRequest2. Error 0x80040154
[E 6D/00000010/T1DF8/P0FC4] 17-06-25 10:41:30 - Failed to send ENROLLSERVER_CMD_ENABLE

Any tips?

 

Hi ,
maybe this issue?
https://kb.parallels.com/en/124816

br
Chris

 

Hi,

Since there might be more than one reason causing this error, I would kindly suggest to provide me with the email address that you have activated the RAS trial with and we will get in touch with you as soon as possible.

Thank you