Cancellation of subscription

Discussion in 'General Questions' started by JOHNG71, Sep 14, 2024.

  1. JOHNG71

    JOHNG71

    Messages:
    1
    Hi,

    I've been trying to cancel my subscription to parallels but I'm having difficulty stopping it. I haven't used parallels in many months even though I've been subscribed a few years in a row now. A few hours ago it automatically renewed and my account was charged. Could someone please help me to stop this and hopefully get a refund as I'm struggling financially and really can't afford it right now. I just don't know how to get in contact with anyone who can assist me so I thought I'd try herd.
    Thanks for any advice you may have for me.

    John
     
  2. JanM23

    JanM23 Bit poster

    Messages:
    2
    Did anyone answer you? I have the same problem. They make it virtually impossible to find how to cancel the subscription, and then won't issue a credit after they charge you a renewal fee. This is poor business practice, and very shady. Does anyone have a suggestion on how to get them to credit the renewal fee?
     

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