I followed all the instruction and couldn't find an option to cancel the trial subscription. Please cancel auto-renew and any subscription I have. Thank you.
Hello @KrisC4 , Thank you for reaching out. We can see you have a Trial for Parallels Desktop for AppStore edition. As such, you would need to cancel the subscription from within AppStore itself. You may find more details in the below link for the steps to take: https://kb.parallels.com/123784 Please let us know the outcome. Thanks!
Hello. I started a free trial on March 12th 2025, but I want to cancel already. I do not want it to become a subscription after 14 days. Please help me to end the trial. Thank you!
Hello, As per our records, you have activated your 14-days Parallels Desktop free Trial from Parallels Website. You will not get charged when the trial ends but however you will not have access to Parallels Desktop or your virtual machine(s) unless you purchase a license. Thank you.
I started a free trial in March 2025, but I want to cancel. I do not want it to become a subscription after 14 days. Please help me to end the trial. Thank you!
Hello, Please note that you activated your 14-days Parallels Desktop free Trial from the Parallels website. As such, you will not be charged when the trial ends, however, you will not have access to Parallels Desktop or your virtual machine(s) unless you purchase a new license. Thank you.
I started a free trial on May 17, but I would like to cancel before my trial ends. I do not want to purchase a subscription. Please help me to end the trial. Thank you!
I started a 14 day free trial May 23, 2025 and it will end June 6, 2025. I do not want to purchase a subscription and am having trouble to cancel my trial. Please help me cancel my trial and do not charge me. Thank you!
Hello, Thank you for reaching out. Please be aware that you have already received assistance through ticket number 5314391. Thanks
