Please cancel my trial

Discussion in 'Licensing and Activation' started by KrisC4, Jun 24, 2024.

  1. KrisC4

    KrisC4 Bit poster

    Messages:
    1
    I followed all the instruction and couldn't find an option to cancel the trial subscription. Please cancel auto-renew and any subscription I have.

    Thank you.
     
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    76
    Hello @KrisC4 ,
    Thank you for reaching out.
    We can see you have a Trial for Parallels Desktop for AppStore edition. As such, you would need to cancel the subscription from within AppStore itself.
    You may find more details in the below link for the steps to take:
    https://kb.parallels.com/123784
    Please let us know the outcome.
    Thanks!
     
  3. jacsob

    jacsob Bit poster

    Messages:
    1
    Hello.
    I started a free trial on March 12th 2025, but I want to cancel already. I do not want it to become a subscription after 14 days. Please help me to end the trial. Thank you!
     
  4. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    613
    Hello,
    As per our records, you have activated your 14-days Parallels Desktop free Trial from Parallels Website.
    You will not get charged when the trial ends but however you will not have access to Parallels Desktop or your virtual machine(s) unless you purchase a license.
    Thank you.
     
  5. ErickaR

    ErickaR

    Messages:
    1
    I started a free trial in March 2025, but I want to cancel. I do not want it to become a subscription after 14 days. Please help me to end the trial. Thank you!
     
  6. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    76
    Hello,
    Please note that you activated your 14-days Parallels Desktop free Trial from the Parallels website.
    As such, you will not be charged when the trial ends, however, you will not have access to Parallels Desktop or your virtual machine(s) unless you purchase a new license.
    Thank you.
     

Share This Page