Files and folders on Mac Desktop disappeared after installation of Parallels

Discussion in 'Installation and Configuration of Parallels Desktop' started by RobertS119, Mar 22, 2025.

  1. RobertS119

    RobertS119

    Messages:
    1
    This afternoon I bought a copy of Parallels from the company ($79/year subscription version) and installed it on my MacMini (M1, 16 GB ram, Sequoia 15.3.2). Installation went well and I toyed around with Windows for a few minutes and left the computer running. After an hour or so, I came back, opened the Solitaire game, and that's when I noticed that all the files and folders I had been keeping on my Mac Desktop had totally disappeared! Not in the Trash either. Tried re-starting the Mac, but they're still gone. They were probably gone before I opened Solitaire, but I didn't notice.
    Any suggestions?
     
    RobertS119, Mar 22, 2025
    #1
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    335
    Hello,
    Kindly proceed with the step below:
    Collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID
    Regards,
     
    Trishna Oobeyram, Mar 24, 2025
    #2

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