1. 

   TobennaE Bit poster

   Messages:

   1

   I was charged a renewal fee, but my license still shows inactive and I had to resort to the 14-day trial to get back in my windows VM.
   How do I get this resolved?

    

   TobennaE, Mar 15, 2025

   #1
2. 

   Trishna Oobeyram Staff Member

   Messages:

   335

   Hello @TobennaE
   We have created a support ticket to assist you.
   Please check your email.
   Regards,

    

   Trishna Oobeyram, Mar 17, 2025

   #2
3. 

   Trishna Oobeyram Staff Member

   Messages:

   335

   Hello @TobennaE
   We did not hear back from you through our support ticket.
   We have sent you a private message.
   Kindly check your inbox.
   Regards,

    

   Trishna Oobeyram, Mar 24, 2025

   #3

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