I want to manage my subscription to turn auto-renewal off but when I go to check my page, it doesn't have on/off like the help page says. Instead it says "manage subscription" and then when I click the link, it takes me to a "please take a survey/we don't want to see you go" page that has me signed out?? I just want to be able to turn auto-renewal on/off, that's all.
Hi, We have created a support ticket to further assist you with this request. You will shortly receive an email with further instructions. Thank you.