Refund Request

Discussion in 'Licensing and Activation' started by LipengC, Mar 4, 2025.

  1. LipengC

    LipengC Bit poster

    Messages:
    2
    Hello,
    Around this time last year, I purchased a one-year Parallels subscription. However, I stopped using Parallels in the past few months and expected the subscription to expire after one year. Today, I noticed that I was automatically charged for another year.

    Since I no longer use the product, could I cancel my subscription and receive a refund?

    Thank you in advance for your help.

    Best regards,
    Lipeng
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    305
    Hello @LipengC
    Please note that we have issued a refund as requested.
    Regards,
     
  3. ChristopherZ1

    ChristopherZ1 Bit poster

    Messages:
    2
    I am in the same position however, I started the trial and cancelled my subscription prior to March 5th (yesterday). I found that my subscription was renewed and charged to my bank account. I'd like to request a refund. Please let me know if you need any details
     
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    524
    Hello,

    Please provide us with the transaction of the refund transaction.
     
  5. ChristopherZ1

    ChristopherZ1 Bit poster

    Messages:
    2
    I've attached the receipt
     

    Attached Files:

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