Refund request

Discussion in 'Licensing and Activation' started by DavidG95, Jan 27, 2025.

  1. DavidG95

    DavidG95 Bit poster

    Messages:
    3
    Hi, i used parallels long time ago and didn't notice auto renewals was activated. today i noticed the payment and cancelled my subscription. please, can i get a refund for the year i just pais and im not going to use?

    Thanks so much in advance and kinds regards,
    David.-
     
    DavidG95, Jan 27, 2025
    #1
  2. DavidG95

    DavidG95 Bit poster

    Messages:
    3
    no way to fix this? saw other similar situations where a refund was possible... thanks!
     
    DavidG95, Feb 11, 2025
    #2
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    674
    Hello,
    Thank you for reaching out
    As per your request, the refund for the Parallels Desktop for Mac Std has been initiated for order № 489399224. Funds will be credited back within 5-7 business days.
    The license key for Mac Upgrade will be deactivated shortly.
    Thank you !
     
    Avinash Bundhoo, Feb 13, 2025
    #3
  4. DavidG95

    DavidG95 Bit poster

    Messages:
    3
    Thanks so much! Great customer service, Appreciate it!
     
    DavidG95, Feb 14, 2025
    #4

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