[RESOLVED] Problem with Parallels 20 hyperlinks to Safari

Discussion in 'Product updates and feedback' started by MarcoS31, Sep 19, 2024.

  1. MarcoS31

    MarcoS31 Bit poster

    Messages:
    1
    After updating to version 20, hyperlinks from e.g. Outlook to Safari(MAC) no longer work. Is there already a solution?
     
  2. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    550
    Best Answer
    Hello!
    First of all, please accept our apologies for the issue! We've fixed it in Parallels Desktop 20.1.0 build released a few minutes ago.
    Update Parallels Desktop to version 20.1.0 to have the issue addressed: https://parallels.com/directdownload/pd/.
     
  3. HowardK1

    HowardK1 Bit poster

    Messages:
    7
    Same problem here
    If the windows default browser is set to any Windows browser it will work , but if it's a Mac app it won't.
     
  4. TonyM11

    TonyM11 Bit poster

    Messages:
    2
    Same issue. I run parallels on a few apple silicon machines and have issues with all. I am also no longer allowed to use my Mac PDF viewer in Outlook for Windows. When I tried to change the viewer in windows setting it just stopped working. Hoping Parallels team can provide a fix soon!
     
  5. JaneD

    JaneD Bit poster

    Messages:
    9
  6. TonyM11

    TonyM11 Bit poster

    Messages:
    2
    Thank you! Let's hope the Parallels team has a better fix than downgrade the product! :(
     
  7. AnneC2

    AnneC2

    Messages:
    1
    Well that's upsetting.... have spent a couple days trying to figure out if my windows update caused this. Parallels, please fix!
     
  8. AnthonyM37

    AnthonyM37

    Messages:
    1
    I am also experiencing this. Please create a fix soon!!!
     
  9. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    550
    Best Answer
    Hello!
    First of all, please accept our apologies for the issue! We've fixed it in Parallels Desktop 20.1.0 build released a few minutes ago.
    Update Parallels Desktop to version 20.1.0 to have the issue addressed: https://parallels.com/directdownload/pd/.
     
  10. NateL4

    NateL4 Bit poster

    Messages:
    5
    I can confirm this is still an issue for me on the latest version (20.2.0) running on macOS 15.2. I've reverted back to Parallels Version 19.4.1, which seems to be the last version that doesn't have this problem. On version Version 19.4.1 things function correctly.
     
  11. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    187
    Hello @NateL4
    Thank you for your feedback.
    Please note that we created an internal ticket and sent you an email via your [email protected] email address to requested additional information.
    However, we haven't received a reply yet.
    Kindly check your email and provide us with a response.
    Thanks!
     

Share This Page