Scrolling Bug

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by LukasV3, Jan 27, 2025.

  1. LukasV3

    LukasV3 Bit poster

    Messages:
    1
    Hello,
    when using an external mouse in Windows 11 with Parallels, my scrolling is bugged. When I scroll up (or down), it immediately scrolls in the opposite direction. I used different mice from different brands but the issue persists. Unfortunetely I could not find any solution in different threads (i.e. restarting the virtual mouse in the device manager didn't help).

    How can I fix the problem? It does not occur while using the trackpad.

    Greetings and thank you for your help in advance.
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    524
    Hello LukasV3,

    To help us troubleshoot this issue, please collect a technical report (click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post.
     

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