cannot use the mouse wheel

Hello.
I'm using the Paralleles Client for Chrome OS.
After upgrading Chrome OS to version 90,
I cannot use the mouse wheel in the RDSH environment.

Parallels RAS 16.5
Parallels Client 17.1.21868, 16.5.20586 (it occurs in both versions.)
Chrome OS 90.0.4430.218, 91.0.4472.81 (it occurs in both versions.)

Do you have any good ideas?

 

Так и не решена проблема?

 

This is fixed in v18.2.0 (22861) of the ChromeOS client
https://download.parallels.com/ras/v18/RAS Client for Chrome Changlog.txt

 

I am also facing the same issue.

 

Hello,

The issue may be due to compatibility between Chrome OS and Parallels Client. Try these steps:

1. Update: Ensure both Chrome OS and Parallels Client are up-to-date.
2. Reinstall: Reinstall the Parallels Client for a clean setup.
3. Check Settings: Review Chrome OS input settings and RDSH configurations.
4. Test Hardware: Use an external mouse to see if the issue persists.

If the problem continues, contacting Parallels Support might be the best option.

Hope this helps!