I have a license but i have no license ...

Discussion in 'Licensing and Activation' started by UlfL3, Dec 16, 2024.

  1. UlfL3

    UlfL3 Bit poster

    Messages:
    1
    So when i login to the website it says i have no license. But when i sign into the app itself i DO have a license (that was recently renewed). i wish to cancel it but im unable to do so from the website. When i login to the website i have no right to support, since it thinks i dont have a license (which i do, and which i pay for). Can anyone reach out to me ?
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    674
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     
  3. yhvdhh

    yhvdhh Bit poster

    Messages:
    1
    I have the same problem
    it pauses and write in My Subscription sorry something wrong please check your internet connection and try again
     

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