License missing from account

Discussion in 'Licensing and Activation' started by FulwellL, Dec 5, 2024.

  1. FulwellL

    FulwellL FW Bit poster

    Messages:
    1
    Hello,

    We have an active subscription that has renewed but is not on our account. Could you check if someone misspelt our email address when purchasing in the past?

    Thanks
     
    FulwellL, Dec 5, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    674
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     
    Avinash Bundhoo, Dec 5, 2024
    #2
  3. MichaelP98

    MichaelP98 Junior Member

    Messages:
    11
    It's possible the email address was misspelled when the subscription was originally purchased.
     
    MichaelP98, Dec 8, 2024
    #3

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