I can't renew my license

Discussion in 'Licensing and Activation' started by HelinS, Dec 4, 2024.

  1. HelinS

    HelinS

    Messages:
    1
    My license has expired. The credit card that I used at purchase changed so I have to change the payment option. When I clik the payment option link I am redirected to an other page stating:
    "We're sorry, this link has expired to protect your data privacy. Please click below to generate a new link that will be sent to your email inbox.
    Verification
    Enter the characters shown in the picture below:"

    I enter the verification code and click sent the verification code via email. However email never arrives. It is not also in the SPAM folder. I want ro remark that paralel emails such as password renewal is arriving but the payment option change emails never arrives.
     

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