Windows 11 Pauses for Several Seconds

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by Tony_Pitman, Nov 12, 2024.

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  1. Tony_Pitman

    Tony_Pitman Junior Member

    Messages:
    14
    I have the latest Parallels 20.
    I have a Windows 11 VM.
    While in the VM, the VM pauses for anywhere from a couple seconds to 10 seconds. Nothing happens. I can be on the main desktop with nothing running and try to start and app like settings and it will start to come up and then nothing works for several seconds. Then it starts going again.
    There is NO crash or any errors. It just pauses.
    It doesn't matter what app i start. It can be settings, file explorer even just opening the Start Menu.
    How do I diagnose this issue?
     
    Tony_Pitman, Nov 12, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    734
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
    Avinash Bundhoo, Nov 12, 2024
    #2
  3. Tony_Pitman

    Tony_Pitman Junior Member

    Messages:
    14
    475464569
    You will see in the video that I open the settings and then at a couple of points in the video the settings panel stops responding. The first time it does it the panel is mainly just blank. The other times there is a spinning busy indicator. Most of the time you can see it goes in and out of the thing I am clicking on just fine.

    Those pauses are the issue i am talking about. This happens in all different apps as described in the original forum post.
     
    Tony_Pitman, Nov 13, 2024
    #3

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