Paid but no email and still expired

Discussion in 'Licensing and Activation' started by RaphaelH4, Nov 4, 2024.

  1. RaphaelH4

    RaphaelH4 Bit poster

    Messages:
    1
    `Your subscription expired on 07.08.24`

    I made a payment. The 2FA from my bank was successful. I still have the same subscription expired message, and received no email confirmation of my payment. All attempt to request support via my account failed (links greyed out or failing)

    What am I supposed to do? How long should I wait?
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    306
    Hello,
    We have created a support ticket to investigate this further.
    Kindly check your emails for further correspondence.
    Regards,
     

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