Parallels toolbox on my Imac seems to be for an old obsolete email address

Discussion in 'Parallels Toolbox for Mac' started by PatriciaF1, Aug 26, 2024.

  1. PatriciaF1

    PatriciaF1 Bit poster

    Messages:
    1
    I just renewed my toolbox but the app seems to be attached to an old email address, rather than the current one that I paid for the renewal. now online screen does not recognize my account as renewed. Though the app on my Imac shows renewed
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hello Patricia,

    Please provide us with the old email address in question.
     

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