The license signature cannot be verified

Discussion in 'Licensing and Activation' started by MarinaK3, Apr 27, 2024.

  1. MarinaK3

    MarinaK3 Bit poster

    Messages:
    5
    I`ve loaded a parallels desktop 17 and. When I input my license key and click button "Activate", this error is displaying.
    [​IMG]

    I`ve checked this page: https://kb.parallels.com/ru/114681, I don`t have any described issues.
    I`ve installed parallel 17 and I try to activate my Permanent License.
    Do parallel 17 run on macBook with m2?
     
  2. Nischay Gaya

    Nischay Gaya Parallels Support

    Messages:
    58
    Hello @MarinaK3 ,

    Thank you for reaching out.

    We will advise to follow this article to try resolving your issue: https://kb.parallels.com/129255

    If issue still persist, collect an additional technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post

    Thanks.
     
  3. MarinaK3

    MarinaK3 Bit poster

    Messages:
    5
    Thank you for your help. The issue is resolved.
     
    Adeboye Adeotan likes this.

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