Refund - cancelling subscription

Discussion in 'Licensing and Activation' started by IngaL, Apr 8, 2024.

  1. IngaL

    IngaL

    Messages:
    1
    After many attempts to login to my account to cancel the subscription, I am writing here as the support is inactive. I need to cancel subscription 454098356 as I don't need it anymore. Any help here?
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    524
    Hi Inga,

    Please be informed that a refund request for the purchase has been submitted for processing.

    Furthermore, kindly note that it can take five to seven business days for refunds to show up on your account.
     
  3. daniel31

    daniel31

    Messages:
    1
    After many attempts to login to my account to cancel the subscription, I am writing here as the support is inactive. I need to cancel subscription 455945460 as I don't need it anymore. Any help here?
     
  4. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    187
    Hello @daniel31
    Please be informed that a refund request for the purchase has been submitted for processing.
    Furthermore, kindly note that it can take five to seven business days for refunds to show up on your account.
     

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