Pls help to reset my PD18 key to transfer to a new Mac

Discussion in 'Licensing and Activation' started by jinc5, Mar 14, 2024.

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  1. jinc5

    jinc5 Bit poster

    Messages:
    3
    Hi,
    I need to use a new Mac, so please help to reset my PD18 key and provide the PD18 installation file that I can use on the new Mac. Thanks a lot!
     
    jinc5, Mar 14, 2024
    #1
  2. Nischay Gaya

    Nischay Gaya Parallels Support

    Messages:
    58
    Hello @jinc5,

    We have sent the instructions along with your license information via private message.

    Kindly check your inbox.

    Thanks!
     
    Nischay Gaya, Mar 15, 2024
    #2
  3. jinc5

    jinc5 Bit poster

    Messages:
    3
    Hello,
    I have tried but it does not work well. The app replies "The license keys are not acceptable". I have uploaded the screenshot. Please help to solve the problem. Thanks a lot!
     

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    jinc5, Mar 15, 2024
    #3
  4. jinc5

    jinc5 Bit poster

    Messages:
    3
    the problem is solved. thanks a lot!
     
    jinc5, Mar 18, 2024
    #4

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