Where is my confirmation email?

Discussion in 'Licensing and Activation' started by danielb88, Jan 9, 2024.

  1. danielb88

    danielb88 Bit poster

    Messages:
    2
    I updated payment info this morning and renewed my license. 4-5 hrs later I still have no email confirmation/instuctions and still cant use Parallels on my Mac. This is unacceptable. I rely on Parallels for work and I have lost half a day already. May I suggest that Parallels hire some people for phone support?
    Dan
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hello Daniel,

    Please be informed that we have made the required changes on our end and you should by now have received email confirmation/instructions.
     
  3. BRAVO

    BRAVO

    Messages:
    1
    hello I paid 3 hours ago where is my confirmation email
     
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hello BRAVO,

    Please be informed that we have made the required changes on our end and you should by now have received email confirmation/instructions.
     

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