remove license from subscription

Discussion in 'Licensing and Activation' started by zcutlip, Jan 2, 2024.

  1. zcutlip

    zcutlip Bit poster

    Messages:
    5
    My subscription currently has 3 licenses and I would like to remove once license at the next renewal on January 6. I don't see an option to do this in the dashboard.
     
  2. Maxim Rasulov

    Maxim Rasulov Staff Member

    Messages:
    85
    Hello.

    Unfortunately, there is no direct option to downgrade the seat count. We would recommend disabling auto-renewal (Please see https://kb.parallels.com/123306 for details) for your license, to let it run out and acquiring a new one for 2 licenses.
     

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