Quicken for Window Print Scaling Not Working

I am running macOS 14.2.1 on an M1 silicon machine, Windows 11 and Quicken for Windows R53.26.

I can print from reports, etc. from Quicken for Windows with no problem.

I cannot scale print settings those per the attached image (see the red box).

Please help me get this working.

Thank you.

 

Hello Joel,
We are currently working on the issue via the ticket number: 45***23 corresponding to your email: j******[email protected].
Kindly review your email for additional details.
Thank You.

 

I have reviewed the e-mail and it does not solve the problem (i.e., the problem remains).
It would be nice to get this fixed / solved.