can not deactivate and re-activate in a new mac

Discussion in 'Licensing and Activation' started by ltcs11, Dec 27, 2023.

  1. ltcs11

    ltcs11 Bit poster

    Messages:
    2
    I'm following the struction from
    In oder to change the parallels desktop 16 into by my new mac-book pro
    I have both my old and new macbook-pro
    Even if i tried log-out in my old macbook,
    but i still got : "This license has reached its activation limit and can no longer be used to activate new product copies." in my new macbook
    And it can not auto deactivate my registered device as KB123461 said
     
  2. Maxim Rasulov

    Maxim Rasulov Staff Member

    Messages:
    85
    Hello.

    We have made some changes. Please try activating your license on the new device again.
     
  3. ltcs11

    ltcs11 Bit poster

    Messages:
    2
    That's great! Now I tired activate my new mac and it succeed

    Thanks and wish you a happy Xmas.
     
  4. ElcioH

    ElcioH Bit poster

    Messages:
    5
    I just bought a new Mac to replace my old one and got the message "This license has reached its activation limit and can no longer be used to activate new product copies.", I have a perpetual license, please remove that restriction
     
  5. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    524
    Hello ElcioH,

    We have made some changes. Please try activating your license on the new device again.
     
  6. ElcioH

    ElcioH Bit poster

    Messages:
    5
    my license still not working, I only get the message of the limit of installations. I request the usage of my perpetual license
     
  7. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    674
    Hello,

    We have reset the.hardware activation limit.

    Can you please retry and let us know?

    Thanks
     

Share This Page