Hello, I'm having problems renewing my subscription. I've changed my credit card options 5 or 6 times and it's impossible to renew. I have validated my credit card but the subscription remains inactive. I don't understand, and it's impossible to contact support other than via Facebook and Twitter, which I don't use! Can someone at Parallels help me?
Hello. As far as we can see, your payment has gone through today, and your subscription is active. However, if our assistance is still required, let us know.
