Everything is broken. Clean install not working

I have been a long time user of Parallels. Tried to launch today, and the app hung at the resume suspended Window session. Lots of forced quits.

Finally uninstalled parallels and went hunting for all of the hidden files as well and then installed a fresh copy. After starting up and activating using an existing key, I was asked to download Windows 11, which makes sense since I trashed my VM image. Except the spinning beach ball appears and the app freezes again making me do a force quit.

I am on a MacBook Pro with a M1X processor and running Sonoma 14.0. Since Upgrading to this Mac, while parallels would work, I would have VB applications launched from Excel freeze. Never got that sorted and was hoping a clean install would help. Now I am stuck.

 

I have the exact same problem and cannot get any sort of tech support. I am in a foreign country on business and need Parallels for work and this type of tech support is such BS for a paid subscription service.