Is it possible to use Razer Synapse in Win11 ARM?

Discussion in 'Windows Virtual Machine' started by PhilipW4, Aug 14, 2023.

  1. PhilipW4

    PhilipW4 Bit poster

    Messages:
    3
    I have set all the devices to be passed to the Win11 instance and installed Razer Synapse but it is not detecting anything - anyone know if this is possible and if so how to set it up?
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    357
    Hello @PhilipW4 ,
    According to certain forum, it looks like Razer Synapse is not yet compatible with arm devices.
    We suggest you to contact Razer Support and try to find out if they will release an arm based version.
    Regards,
     
  3. PhilipW4

    PhilipW4 Bit poster

    Messages:
    3
    Ah, sorry - I didn't make myself clear :(
    Synaspe 3.0 installs and runs fine, however I cannot get it to detect any of the USB devices (keyboard/mouse etc). It happened once but I have not been able to replicate it (and don't think I changed anything)
     
  4. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

    Messages:
    620
    Hello,
    For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you.
     

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