Using motive (Optitrack) on Mac Air M2

Hello everyone,
I'm using a MacBook Air M2 (Ventura 13.4.1) with Parallels, and I just installed Motive (motion tracking software provided by Optitrack/Natural Point), and to run the software, I have to connect a Hardware Key, (basically an USB stick). The USB stick is recognized by Parallels, it appears on Devices > USB & Bluetooth. I also checked with USB connection preferences, and the device is in that list (option connect to Windows 11 prefered). But the software can't find it at all. Do you have any solution for this?

I thank everyone for reading this post and answering it.

 

Hello,

The Apple M-series chip has an Arm architecture (unlike the x86/x64 architecture typical of classic desktop processors). And in a virtual machine on a Mac with an M-series chip, it is currently possible to run only Window 11 Arm--the Windows version for processors with Arm architecture (for example, it is used on devices with mobile chips like Microsoft Surface Pro X). And indeed, despite the built-in compatibility layer that allows you to run x86/x64 applications on Windows Arm, some applications, or drivers do not work.

We advise you to contact the Optitrack/Natural Point support team to inquire about when support Windows 11 ARM will be implemented.

 

Dear Pavel,

Thanks for your answer, I'll dig into that