I get this message?

Discussion in 'General Questions' started by HansT2, Jul 13, 2023.

  1. HansT2

    HansT2 Bit poster

    Messages:
    1
    I get a message 80180002 by making a connection with my business account?
    What should i do?
     

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  2. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

    Messages:
    620
    Best Answer
    Hello,
    As a possible solution, kindly follow the below steps:
    1. Surf to portal.azure.com and sign in
      • you need to be an Office 365 or Azure admin to do this
    2. Enter Azure Active Directory (AAD) in the search bar and the top and click on it AAD
    3. Click on MOBILITY (MDM and MAM)
      • In the left menu bar, just scroll down a bit if you don't see it
    4. Click on MICROSOFT INTUNE and ensure the USER SCOPEs are configured to ALL
    5. If you see a MICROSOFT INTUNE ENROLLMENT entry, click on it and the select DELETE
    This change is almost instantaneous, but it is possible it will take a few minutes to replicate through Microsoft's large network.
    Try to add your account again on the machine that was failing previously.

    Thank you
     

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