Licensing Error // No registered License in

Discussion in 'Licensing and Activation' started by FlorianB6, Jul 4, 2023.

  1. FlorianB6

    FlorianB6 Bit poster

    Messages:
    2
    Hi there,
    I bought a few years a Parallels Desktop for Mac Business Edition 1 year subscription. Now I have a new Mac and wanted to install Parallels. It says that all Licenses have been activated.

    In my Account there is no License Key I could deactivate. When I want to activate the license key it says "this key belongs to an other Account"

    Now I am complete confused. How can I contact the support?
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

    Messages:
    620
    Best Answer
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     
  3. FlorianB6

    FlorianB6 Bit poster

    Messages:
    2
    As addition. I pasted my License Key in "I forgot my password and can't remember my email" ... so i should have gotten an email ... but I received no email in my emails account (checked spam as well)
     
  4. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

    Messages:
    620
    Best Answer
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     

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