PD18 custom paper size

Discussion in 'General Questions' started by SlawomirB2, Apr 19, 2023.

  1. SlawomirB2

    SlawomirB2 Bit poster

    Messages:
    1
    Dear All,
    I'm using several Zebra label printers. All are configured well under macos 13.3.1 with cups and custom paper (label) sizes. When I'm using PD18 I want to print a label I have no option to use a custom paper size (only a predefined A0,1,2 etc.). Is there any point I'm missing? How may one set up a custom paper size for a shared mac printer in Windows?
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

    Messages:
    620
    Hello
    If you are facing an issue with your Zebra label printers, for us to further investigate the technical issue, kindly provide us with the following information:
    1. Detailed explanation (with all the printer's models, how are the printers connected to your Mac), with all steps by steps followed, to reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you!
     

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